Hello Izak van Langevelde,
Please take and send the complete error report to firstname.lastname@example.org to investigate and fix the issue.
Please explain step by steps process. If you give the details, we will try to troubleshoot the issue as soon as possible. Also, you can send a screenshot showing where the problem is, it often helps us understand.
Please follow the detailed instructions to take the complete error report: https://www.axcrypt.net/blog/send-complete-error-report/ .