i’m not able to login on my account to decrypt the file. Here you will find the different solution that I already tried :
– reset my Password
– introduce the Password but this one is consider as not valid one
– introduce the Password of the file received (different from my personal PSWD)
– I tried to delete my account + recreate it
I’m using this version of the tool : 22.214.171.1245.0 on windows 7 professional.
thank you in advance for your help.