Forums Bugs & issues Files Left Un-encrypted Reply To: Files Left Un-encrypted

#15390 Reply

Prabhukumar R

Hello rico,

As I said the previous response like AxCrypt monitors the system for the launched app to exit, and when it detects this it will re-encrypt the file and wipe (overwrite) the decrypted file and then delete it.

If you have updated the encrypted files contents and which is pending for re-encryption, then please check the folder(C:\Users\”User Name”\AppData\Local\AxCrypt)If you found any subfolders inside the AxCrypt folder,please clean the local cache by the below-described way.

Please try to clear the AxCrypt local contents by clicking the Reset button in the sign in dialog or via the AxCrypt file menu File | Options | Clear All Settings & Restart.

Now start the AxCrypt app without any issue.