Forums › Bugs & issues › Impossibile collegare file .axx con applicazione AXCRYPT per Android › Reply To: Impossibile collegare file .axx con applicazione AXCRYPT per Android
We are really sorry to hear this.
Please explain what AxCrypt version you’re are using in the Andriod mobile? If you are using the latest version or Beta version?
If you are using the AxCrypt Beta version, Please uninstall the version and download the latest AxCrypt beta version to install on your mobile phone.
If you are installing the old version of AxCrypt app in your mobile, Please uninstall the old version and restart/switch off the mobile. After that install the AxCrypt app and check the same again.
I hope, your problem will get resolved. If not, please write the email to firstname.lastname@example.org with detailed information.