Forums Bugs & issues impossible de decrypter mes dossiers Reply To: impossible de decrypter mes dossiers

#15934 Reply

Prabhukumar R
Moderator

Hello Machot,

AxCrypt will allow the users to decrypt the encrypted file with the original password which is used for encryption.

Unfortunately, if you do not know the password for an AxCrypt-encrypted file you cannot open it, even if you can sign in to the account. This is by design, it’s just this situation that AxCrypt is made for and it works like this even if you actually are the original owner of the file.

Still, you can open/decrypt the encrypted files with the original file password(which was used in the file encryption process).

So please try to remember the file password(which was used in the encryption process) to decrypt/open the encrypted files.

If you think you almost know the password, we have simple software allowing you to try to find your password, and you can download the most recent version from https://account.axcrypt.net/Download/AxBruteForce.exe and read of how to use it at https://www.axcrypt.net/axcrypt-brute-force/ . Please note that we cannot provide support beyond this.

Please check: If you are trying to decrypt the someone’s AxCrypt encrypted file, then you needs the someone’s file password which was used for file encryption.

Still, you are facing any issue, please provide detailed information about the issue and write a mail to support@axcrypt.net. We are happy to help you.

  • This reply was modified 2 months, 1 week ago by  Prabhukumar R.