Forums Bugs & issues Database Problem Reply To: Database Problem

#16031 Reply

Prabhukumar R
Moderator

Hello Pat Dougherty,

“Please avoid sending a same query in different mediums. You may get duplicate response”

The location(C:\Users\’user name’\AppData\Local\AxCrypt) is for the temporary decrypted copies of the files. Those will either be cleaned automatically at the earliest opportunity or when you click the red clean “broom” icon in AxCrypt.

AxCrypt works by decrypting files temporarily and then launching the appropriate application for the decrypted file, which thus is entirely unaware of AxCrypt. AxCrypt monitors the system for the launched app to exit, and when it detects this it will re-encrypt the file and wipe (overwrite) the decrypted file and then delete it.

Note: The temporary files will be removed as soon as the opened encrypted file closed/signed out from the AxCrypt app

I think still your files are not re-encrypted completed(not sure). please click the broom icon in the AxCrypt app when you encrypted the files. Or close the encrypted files and corresponding file properly. Now check the same again.

Still, if you are facing any issues, please write to Support@axcrypt.net. we are happy to help you.