Forums Help & support I can't receive an email with my ID code Reply To: I can't receive an email with my ID code

#16033 Reply

Prabhukumar R
Moderator

Hello David,

We are really sorry to hear this. Sure we are investigating the problem. Please write a mail or contact our support team  support@axcrypt.net. we are happy to help you.

Please note: Based on email filter settings, sometimes it will be there in the user’s spam/junk folder. So please check once again your mailbox folders and firewall settings.