Forums Help & support Cannot decrypt says password is wrong Reply To: Cannot decrypt says password is wrong

#16043 Reply

Prabhukumar R

Hello Lamar Flatt,

Please avoid sending a same query in different mediums. You may get duplicate response.”

As I said in the previous email “AxCrypt will allow the users to decrypt the encrypted file with the original password which is used for encryption.

Please check: If you are trying to decrypt the someone’s AxCrypt encrypted file, then you needs the someone’s file password which was used for file encryption.

AxCrypt will use the AxCrypt account password to encrypt/decrypt the files. The account password is used/involved to encrypt the files with the AxCrypt app.

I am trying to say that, you were tried with some different passwords than the original one. So please try to use the original password to decrypt the files. Because there is no options.