Forums Bugs & issues Decryption of multiple (parallel) Excel files not possible Reply To: Decryption of multiple (parallel) Excel files not possible

#17064 Reply

Prabhukumar R
Moderator

Hello Tim,

We are stopped developing new features and fixing issues for the legacy version(AxCrypt 1.x). we will not be actively developing 1.x, nor will support be a priority.

Your decrypted file is moved or deleted in that location. so please check the correct file location then decrypt the encrypted file.

As per your screenshot, you can select the file in AxCrypt local cache folder.

AxCrypt works by decrypting files temporarily and then launching the appropriate application for the decrypted file, which thus is entirely unaware of AxCrypt. AxCrypt monitors the system for the launched app to exit, and when it detects this it will re-encrypt the file and wipe (overwrite) the decrypted file and then delete it.

Note: The temporary files will be removed as soon as the opened encrypted file closed/signed out from the AxCrypt app.

Still, if you are facing any issues, please write to Support@axcrypt.net. we are happy to help you.