Forums › Help & support › Axcrypt not opening after working fine for well over a year. › Reply To: Axcrypt not opening after working fine for well over a year.
Hello Pat Roche,
Please explain which AxCrypt version do you have used? Also, please tell about – which operating system and version you are using?
Are you getting any exceptions or error message while installing/using AxCrypt app? If yes, what type of exception or error message you are getting? Please share the details of that exception or error message. We are investigating the problem and solve the problem as soon as possible
Please explain detailed information about the issue and screenshot also, write an email to our support team firstname.lastname@example.org.