Forums › Help & support › Need basic subscription › Reply To: Need basic subscription
Hello Eunice,
Do I need to delete and download again and will it let me use my same email? –No need to delete and download again and let you use your same email.
How do I go back to just the basic program? — After your free trial or paid subscription expired, AxCrypt will convert your AxCrypt account subscription into Freemium.
You can manage your AxCrypt account and subscriptions by signing into our AxCrypt account site https://account.axcrypt.net/.
Still, if you are facing any issues, please write to Support@axcrypt.net. we are happy to help you.