I’m sorry, but it’s not quite clear what you mean. Please attach a screen shot of the situation if you please. Also, please specify what version of AxCrypt you’re using.
Do remember that you are not supposed to enter the password every time with AxCrypt 2. As long as you remain at your computer and have entered the password once, it is remembered and you stay signed in. However, this differs a bit from how it works in AxCrypt 1.x, that’s why it’s good to know just what version you’re using. We recommend that you use the most recent version of AxCrypt, available at http://www.axcrypt.net/ .