Forums › Bugs & issues › Can't open existing Axcrypt files with latest version of Axcrypt › Reply To: Can't open existing Axcrypt files with latest version of Axcrypt
I have the same problem ,I think ? I have files which have been encrypted a few years back (2013 last modified) and I have tried to open these files tonight but I have to enter a email address and my password !
Okay I know my email address and I know my password …But I cannot gain access as it states that my password is invalid!
I have searched my emails and have found 3 emails from you many years ago .
I note that new passwords need to be 10 characters long , and my old password was shorter !
Your help would be much appreciated