Forums › Bugs & issues › Made new trial account – logged in > Your premium subscription has expired ….. › Reply To: Made new trial account – logged in > Your premium subscription has expired …..
Hello Svante. Someone or something does not like me!
I’ve uninstalled the program and reinstalled it, but each time it comes up with the notice “off-line”. I do not see an option to make it go online as you said. The option “offline” was not selected. I would think that if the program was offline then there should be a menu option showing “online” or something similar.
Since I need to encrypt some folders before giving my computer to shop to have it checked for a fault I am having (too much activity on the HD) I decided to buy 3 months premium. I did that, but the program does not recognise that I have bought 3 months subscription (your website does). I uninstalled the program again, and then reinstalled it, but still the program does not recognise I have upgraded. This is getting frustrating…