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#3809 Reply

John Pescod

Hello Svante. Someone or something does not like me!

I’ve uninstalled the program and reinstalled it, but each time it comes up with the notice “off-line”. I do not see an option to make it go online as you said. The option “offline” was not selected. I would think that if the program was offline then there should be a menu option showing “online” or something similar.

Since I need to encrypt some folders before giving my computer to shop to have it checked for a fault I am having (too much activity on the HD) I decided to buy 3 months premium. I did that, but the program does not recognise that I have bought 3 months subscription (your website does). I uninstalled the program again, and then reinstalled it, but still the program does not recognise I have upgraded. This is getting frustrating…

John