Forums › Bugs & issues › File sharing problems with AxCrypt › Reply To: File sharing problems with AxCrypt
Hello,
Thanks for the info. It’s really hard to tell what’s happening.
Can you (just for troubleshooting purposes) try to use it in a way where you really close down Excel and Word between opening documents (not just closing the document)?
Also, I wonder if you’d be willing to take the time to run a screen sharing session where we can see this issue ‘live’ and/or receive beta software where we enable a few options on how files are handled?