Forums › Help & support › Can I decrypt my files with forgotten password if I have Premium? › Reply To: Can I decrypt my files with forgotten password if I have Premium?
Having, or not having, Premium makes no difference in the ability to decrypt. If you know the password you will always be able to decrypt, regardless of if the file was encrypted with or without Premium level encryption.
If you do not know the password, you will not be able to decrypt, regardless of if you’re a Premium subscriber or not.
Please see the FAQ for more info about forgotten passwords, http://www.axcrypt.net/support/faq/#forgot-password .