Forums › Help & support › My AxCrypt not created for Dropbox › Reply To: My AxCrypt not created for Dropbox
Hello Stefan,
This can be because Dropbox has changed something about how it installs itself (there’s no documented way to really know if Dropbox is installed, so we essentially make some ‘intelligent’ guesses).
It can also be because you don’t have Dropbox installed, or have customized it in a way that we don’t take into account.
Can you tell us more about the version of AxCrypt and Dropbox and if you’ve done any custom things with Dropbox?