Forums Help & support File password needed – I never set one though. Please Help!!! Reply To: File password needed – I never set one though. Please Help!!!

#4975 Reply

Napoleon

I’m an AxCrypt user and I doubt their support staff will be working over Christmas so I’ll try and answer your question.

I can tell you of two things to do which may help you recover your files:

  • Did you originally encrypt it with AxCrypt v1.7?
    • If so, type in that password.
  • Now you’re using AxCrypt 2 (I assume) you’ll have been asked for another password
    • Give that one a try, if the other password that you originally used doesn’t work.
  • If you’ve forgotten your password then there’s no way ┬áto decrypt your files.
    • It’d defeat the whole purpose of encryption if this was possible.