Forums Help & support Cannot Open Attachments Reply To: Cannot Open Attachments

#5655 Reply

Dave

Hey – has somebody else sent you the AxCrypt files? If so then you’ll need to ask them to ‘Share’ the file with you otherwise you won’t be able to access the file (the password it’s asking for is their¬†password and they shouldn’t share that with you).

Ask the sender to watch this video – it’s very simple:

https://www.youtube.com/watch?v=9z3KOZD-Yks

Any more questions – come back :)