Forums Bugs & issues Can't change PW Reply To: Can't change PW

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Joe

Thanks, Eddie.  Yes, I was referring to the PW for my account.  I understand that the PW for decryption is a different matter.  Fortunately, I haven’t lost or forgotten that PW.

The link Axcrypt sent to enable resetting the account PW is the problem.  It doesn’t work; when I try to enter a new PW, it gives me the message that my PW is wrong.

I’ll wait a day or two for help from Svante.  If I don’t hear anything by then, I’ll use the e-mail link you kindly sent me.

Joe