Forums Bugs & issues Can't change PW Reply To: Can't change PW

#5824 Reply

Svante
Keymaster

Hello Joe,

I’ve looked at the logs, and although it’s a little hard to be sure, it looks like you’re going through the old Axantum site to request the password reset.

Try using https://account.axcrypt.net/Home/PasswordReset (the same one Eddie suggests). If your problem persists, please email us at support att axcrypt dott net .