Forums Help & support Can't delete my account Reply To: Can't delete my account

#5849 Reply

Svante
Keymaster

Hello Freek,

Sorry for the inconvenience! It’s a bug in our system, we’ve logged it and will fix at asap. Some legacy accounts have passwords that do not pass the current minimum password policy, and the problem here is that we erroneously validate the password against a policy of minimum 10 characters.