Forums Help & support [URGENT activité bloqué] Divers probleme avec la version premium Reply To: [URGENT activité bloqué] Divers probleme avec la version premium

#5873 Reply

Svante
Keymaster

Hello Laurent,

You seem to have two different problems here. The first one sounds strange, there is no difference between Trial Premium and paid Premium. (You do need to sign out and sign in again after purchasing to have AxCrypt update the status though).

The second one is about how it works. The only time we send an email in the key sharing scenario is when the recipient does NOT already have an AxCrypt ID account. In your case, it seems he/she already does, since you explicitly state that it’s a free account. That’s fine.

You need to add the recipient in the key sharing dialogue, and save the result (and then if it’s OneDrive, wait for it to synchronize, since the key sharing is actually added to the file, thus modifying it).