Forums Help & support No password accepted after upgraded to version 2 Reply To: No password accepted after upgraded to version 2

#5978 Reply

Svante
Keymaster

Hello Corinne,

AxCrypt 2 actually uses the account you once created with us when you registered, so the password it’s asking for is the password to that account.

If you do not remember the password to your account, you can always reset it. This is not a way to recover encrypted files! It’s only to allow you to sign in to the AxCrypt app and web. The new password will be used to encrypt new files. Go to https://account.axcrypt.net/Home/PasswordReset to do this, or you can also go there from AxCrypt with File | Options | Password Reset .