Forums Help & support No password accepted after upgraded to version 2 Reply To: No password accepted after upgraded to version 2

#6016 Reply

Justin

am using the same password to decrypt/open files.  old files DO open, anything I opened last week with the new

version do NOT open.  can’t access them at all now.

 

Decrypt everything by using the correct passwords and then re-encrypt. Technically it won’t make any difference but you’re doing something wrong and you need to stick with a process you’ll understand and get all your files converted to the latest version.

AxCrypt2 opens AxCrypt2 files AND AxCrypt 1.7 files 

AxCrypt 1.7 opens AxCrypt 1.7 files but DOES NOT open AxCrypt 2 files

Use the correct password (try all your old ones), decrypt and then re-encrypt using version 2.