Forums Bugs & issues Files mysteriously decrypted for no reason Reply To: Files mysteriously decrypted for no reason

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  • What version of AxCrypt are you using? 2.1.1489.0
  • What do you mean it’s starting to decrypt? We stare at the folder with several encrypted files then the file icons start changing one by one from the AxCrypt icon to, for example, a PDF icon
  • Did you select decrypt? To the best of my knowledge, no, unless we accidentally right clicked the folder, clicked Decrypt and didn’t notice it (it is possible, but unlikely)
  • Could somebody else have selected decrypt? Only my colleague and I have access to this software, and we were both working on the same PC
  • Have you encrypted the folder again? What happens? That is what we did, we encrypted again and moved on
  • When you Sign Out of AxCrypt 2 what happens to your files. Nothing, they remain encrypted