Forums › Help & support › Can't get it to work. I would like to uninstall. › Reply To: Can't get it to work. I would like to uninstall.
Hello Don,
What you describe is extremely unlikely to be caused by AxCrypt. It is perfectly compatible with Windows 8.1, and it has no concept or reference whatsoever to “windows update files”.
Please contact our support, and be sure to include screen shots of the actual problem situations, and we’ll try to help you sort things out, or at least narrow it down to what component is actually the problem here if it’s not AxCrypt.