Forums Community Opening encrypted files Reply To: Opening encrypted files

#6476 Reply

Dean

I have income tax files that I had Encrypted with your program from 2009 thru 2016.  This was all done on my desktop.  I last had the 2016 tax file opened on 4/3/2017.  I was always able to open all of those tax files with no issues.  After I purchased my new laptop in April, after the 3rd is when I was unable to open.  I ended up upgrading to the Premium in hopes of being able to open.  Today I decrypted that file and when attempting to open, it gave me  this message – see screen shot.  Am I able to revert back to the old free program and see if it/they will open.  I am getting quite frustrated with AxCrypt.