Forums Help & support Can't change password Reply To: Can't change password

#6517 Reply


I’m not sure I follow so I’ll answer the question I think you’re asking.

  • Get him to reset his password to whatever he wants using this site (if he’s happy with his existing password then ignore this step)
  • If he’s got files encrypted under another password then as long as he knows that password then he can decrypt his files
  • Drag and drop all of the files which are encrypted – with the password that he doesn’t want – and decrypt them
  • Now re-encrypt all of the files that you’ve just decrypted (it’ll use the new password by default)

AxCrypt doesn’t use the Windows Registry to store user passwords; it’s a security risk. AxCrypt retains the password in memory until the user logs out of AxCrypt or restarts his computer.