Forums › Help & support › AxCrypt doesn't work › Reply To: AxCrypt doesn't work
René
Is there any error message? Please post of a screenshot of any error message.
If your files are encrypted you’ll see a large green padlock. To open the file you just need to double click on the file.
- Did you restart your computer after installing AxCrypt? If not, restart now.
- If you did restart your computer after installation then quit AxCrypt (file, exit) and then load AxCrypt again.
Your files should now be visible.