Forums Help & support Securing External HDD Reply To: Securing External HDD

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  • You need to right click on the folder (or file) and select the option to decrypt permanently ‘Stop securing and remove from list’. You have probably clicked ‘Remove from list but keep file secured’. If you’re encrypting/decrypting a lot of files; this will take a long time to encrypt/decrypt everything so make sure you want to.
  • When you say backup to another HDD do you mean you copied everything? This is of course normal that the file will remain encrypted. Otherwise a hacker could just backup your hard drive and the encryption would disappear. If you want to permanently remove the encryption then press ‘Stop securing and remove from list’.