Forums Help & support locked myself out of Axcrypt Reply To: locked myself out of Axcrypt

#7362 Reply

Basil

AxCrypt passwords cannot be recovered – there is no backdoor. Unfortunately if you’ve forgotten your password you’re locked out of your files forever.

From version 2 a ‘password reset‘ feature was introduced but it will not allow you to regain access to your previously encrypted files but it does allow you to continue using AxCrypt to encrypt new files.

If your correspondent has sent you a files encrypted in version 2 then reset your password using the link above and ask them to use the ‘share’ feature; if they haven’t already – here’s a tutorial if they need it.