Forums Help & support Wrong Password? Reply To: Wrong Password?

#7452 Reply

Janvier

Hello,

I’m having a problem with some encrypted files. I saved them on my portable hard drive (encrypted). I forgot the password I was using at that time when I reset my password, it wouldn’t work on those files, the error is ” You are already signed in with this password, Provide the original password for this file. What can I do to get them back ?

 

Thank you