Forums Help & support Can't Receive Files Reply To: Can't Receive Files

#7774 Reply


If you were expecting some highly confidential (encrypted) files, that’s fine.

If you’re not expecting any files, don’t open them – this is standard computer practice.

If you know and trust the sender:

Download and install AxCrypt.

Type in your email address and a password you will never forget.

Check your email for a confirmation link.
<p style=”text-align: left;”>Now double click on the files that they’ve sent you.</p>