Forums › Help & support › No prompt from AxCrypt for logon and password for a new site › Reply To: No prompt from AxCrypt for logon and password for a new site
OK, so it’s starting to make a bit more sense – or, at least, I’m beginning to understand the issue….
When I try to access a site that I have accessed before, and is in my AxCrypt database, I am often presented with blank login/password details. I have found the issue for this (although I don’t understand it) – I have to be logged in to the AxCrypt web site in order for the stored login/password details to be displayed for the site I am trying to log in to. Is this the way it is supposed to work?
My version of AxCrypt is 2.1.1489.0. on Windows 10.