Reply To: Axcrypt 1 password shows error in Axcrypt 2

[Hugh]

But when I try to sign into Axcrypt 2 with that password it says it’s the wrong password.

AxCrypt 2 has one password.

When you sign up for AxCrypt 2 you need to:

• Enter your email address
• You’ll be sent a confirmation email
• Set a password (and do not forget it!)

You can use your AxCrypt 1 password, that’s fine, but to improve security AxCrypt 2 uses a Master Password concept. You have only one password.

Any files encrypted with AxCrypt 1 can still be opened in AxCrypt 2 but you’ll need to know their password.

Without a screenshot of your error message we can’t help you any further. There is an option to ‘reset’ your password in AxCrypt 2 but that doesn’t help you regain access to your files, it resets your Master Password so you can create a new one.