Forums Help & support Axcrypt 1 password shows error in Axcrypt 2 Reply To: Axcrypt 1 password shows error in Axcrypt 2

#8005 Reply

Larry

I’ve tried several times to paste a screen shot of the erroneous password window but it won’t.  It simply puts in my email address and asks for my password, and when I put in the password I had for the old Axcrypt version it shows a red exclamation point that opens to say it’s an incorrect password.  But it’s absolutely the old password I used in Axcrypt 1 version.  You say if I reset the password I’ll lose all the encrypted files I had in the old version?  This is terrible.  My password is correct, unless somehow Axcrypt new version changed it.  I certainly didn’t.  Please help.