Forums Bugs & issues Confusion about passwords Reply To: Confusion about passwords

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ello, I needed to reinstall my Win 10 on my laptop and all programs again. After installing AXCRYPT 2.1.154 I started with my password and I had normal access …. but when I went to open encrypted files in June 2016, it did not work. appears on the screen to enter the password again and when I put the same password the program says “YOU HAVE REGISTERED WITH THIS PASSWORD” and so on. I can not open the file. What should I do? Reinstall the program I had in 2016, I do not even know which version.
It was the same with our friend James who reported the problem on September 7, 2017 at 3:43 pm.
I’m waiting, thank you.
2 password