Forums Bugs & issues Nothing happens when trying to open in version 1.7 Reply To: Nothing happens when trying to open in version 1.7

#9412 Reply

Svante
Keymaster

Hello Jay,

Version 1 is obsolete and no longer supported. You are of course welcome to use it if you don’t like version 2, but we can’t really give you any support.

However, do try to decrypt the file instead of opening it. Right-click, select AxCrypt | Decrypt or download the separate AxDecrypt software and decrypt it using that. Finally, version 2 is of course compatible, so you can decrypt or open it using the current and supported version.