Forums Help & support Paid for subscription, but showing as expired Reply To: Paid for subscription, but showing as expired

#9609 Reply

Gordon

If you’ve purchased a premium subscription you have priority access to the AxCrypt team.

Log in to your account below and raise a support ticket. They can add the time back on if this has actually occurred.

https://account.axcrypt.net/en/Home/Login

Try making sure you’ve logged in and out of AxCrypt desktop first just to make sure that your subscription has ‘expired’ despite only having just purchased it.