Forums Community After upgrade to office 2016, can only open 1 encrypted excel document at a time Reply To: After upgrade to office 2016, can only open 1 encrypted excel document at a time

#9697 Reply

Svante
Keymaster

Hello Rob,

As Darrin says – we do not provide support on AxCrypt 1. The problem you describe is one of the reasons we’ve changed how AxCrypt 2 works, and included the “clean” broom icon.

If you tell us what your problem with AxCrypt 2 is, we can perhaps support you in either finding away around your problem, or convincing it’s not a problem ;-) or even change it if it’s something we agree could be done better!