Forums Bugs & issues 4 Missing files

This topic contains 1 reply, has 2 voices, and was last updated by  Prabhukumar R 9 months, 1 week ago.

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  • #14873 Reply

    Josh

    Video files i moved from one folder to another to decrypt in order to stop using, have suddenly dissapeared and i do not know how to locate these 4 missing files

    #14874 Reply

    Prabhukumar R
    Moderator

    Hello Josh

    There is no way to disappear the Encrypted files. Please check the File location 4 files are encrypted state only. you can open/decrypt the encrypted file in the AxCrypt app.

    If you are decrypting the encrypted file. That file is changed in the default corresponding application.

    Please provide more information about the issue and write a mail to support@axcrypt.net.

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