Forums Help & support Axcrypt doesn't open

This topic contains 1 reply, has 2 voices, and was last updated by  Azhaguraja B 2 months, 2 weeks ago.

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  • #13469 Reply

    Christopher Davies

    Click one of my encrypted files and nothing happens. Task manager shows it;s running but window never opens, same if i try to open axcrypt program, never appears. Windows 10 Enterprise.

    #13481 Reply

    Azhaguraja B
    Keymaster

    Hello Christopher,

    Please send the complete error report with some screenshots of the exceptions to support@axcrypt.net, so that we will try to recreate and resolve the same as soon as possible.

    For the complete error report to troubleshoot the issue. Please follow the detailed instructions to take the complete error report: https://www.axcrypt.net/blog/send-complete-error-report/.

    You can temporarily resolve the issue by using the End task or End process tree in Task manager | Details tab.

     

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