Forums Help & support AxCrypt Hangs on Samsung Note 5 Android

This topic contains 6 replies, has 2 voices, and was last updated by  Gene 6 years, 3 months ago.

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  • #8451 Reply

    Gene Bellinger

    AxCrypt 2.5 used to work on my Samsung Note 5 though seems to have stopped for some reason. I’ve uninstalled it, restarted my phone, and reinstalled it several times and it doesn’t seem to solve the problem. I’m a premium user and started using AxCrypt to get access to my passwords via my phone…which doesn’t seem to be working any longer. Thought?

    #8452 Reply

    Svante
    Spectator

    Hello Gene,

    We have just released a new beta for the upcoming release. If you are not already a beta tester, sign up here: https://play.google.com/apps/testing/net.axcrypt.axcrypt2x . That will give you access to beta versions through the Play store.

    #8455 Reply

    Gene

    Svante, Play Store says I’m a beta tester and I installed v2.1.382 though it still hangs. Is that the latest beta version?

    #8456 Reply

    Svante
    Spectator

    Hi Gene,

    Yes, that is the latest beta version. At what stage does it hang? What version of Android are you running in your device?

    #8457 Reply

    Gene

    Svante, login is fine though anything I touch on the screen after login hangs. Android version 7.0. I did a restart on my phone thought that didn’t seem to help.

    #8465 Reply

    Svante
    Spectator

    Hi Gene,

    Literally anything? Even the menu or sign out?

    #8466 Reply

    Gene

    Yes anything!

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