Forums Bugs & issues AxCrypt ios app

This topic contains 2 replies, has 2 voices, and was last updated by  Svante 1 year ago.

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  • #5385 Reply

    Jim

    Hi!

    I’ve been waiting a long time for the AxCeypt ios app, thank you! My problem is when I try to open an existing file, it askes for the file password, but after I enter it nothing happens. Any ideas why? I tried a couple of different ones.

    #5386 Reply

    Nick

    Does the file open on your computer using the same password? If it doesn’t then your password is incorrect.

    #5391 Reply

    Svante
    Keymaster

    Hello Jim,

    Can you tell us a bit more about the problem? What kind of file is it (pdf, doc, jpg, … etc)? Can you open unencrypted files of the same type?

    Where is the file stored on your phone?

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