Forums › Bugs & issues › AxCrypt ios app
This topic contains 2 replies, has 2 voices, and was last updated by Svante 3 years, 9 months ago.
I’ve been waiting a long time for the AxCeypt ios app, thank you! My problem is when I try to open an existing file, it askes for the file password, but after I enter it nothing happens. Any ideas why? I tried a couple of different ones.
Does the file open on your computer using the same password? If it doesn’t then your password is incorrect.
Can you tell us a bit more about the problem? What kind of file is it (pdf, doc, jpg, … etc)? Can you open unencrypted files of the same type?
Where is the file stored on your phone?
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