Forums Bugs & issues Axcrypt issue with crypted Access, Excel and Word Office files

This topic contains 1 reply, has 2 voices, and was last updated by  Prabhukumar R 1 month, 2 weeks ago.

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  • #14844 Reply

    Alex

    Except for crypted Office files, Windows File Explorer works perfectly well and displays any crypted or non-crypted file as a foreground page, even when Axcrypt is connected.

    For any crypted Office file however, Windows File Explorer will systematically display the file as a background page if Axcrypt is already connected.

    This issue is very annoying when you daily use Windows File Explorer to consult/modify a number of crypted Office files.

    Could you please fix Axcrypt so that it deals with crypted Office files the same way as with any other file.

    Thanks and Regards,

    Alex

    #14849 Reply

    Prabhukumar R
    Moderator

    Hello Alex,

    What you mean by “Windows File Explorer will systematically display the file as a background page if Axcrypt is already connected.”

    please write an email to support@axcrypt.net  with some more information about the issue. If you can send a screenshot showing where the problem is, it often helps us understand.

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