Forums Help & support Axcrypt Login

This topic contains 1 reply, has 2 voices, and was last updated by  Prabhukumar R 2 weeks, 6 days ago.

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    Mark Shaffer

    I recently had to reinstall Axcrypt.  I now wants me to resign up.  Went through that process but never received verification via e-mail.  My currently encrypted files are presently locked out to me because I can’t finish the re-registration.  Please help

    #13948 Reply

    Prabhukumar R
    Moderator

    Hello Mark ,

    You are already registered Axcrypt user. Axcrypt does not send the verification emails. please sign in your Axcrypt app with your account credentials.

    If you are registering new emails you will receive the verification code emails.Based on email filter settings, sometimes it will be there in the user’s spam/junk folder. So please check once again your mailbox folders and firewall settings.

    Still facing any issue, please feel free to contact AxCrypt support via support@axcrypt.net

     

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