Forums Help & support Axcrypt Password

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    Daniel Dalton

    Hello,

    I installed Axcrypt a couple months ago, foolishly, I created a long password without writing it down… only I remembered the password and wrote it down later, I had no problem logging into my locked files. But for some odd reason one day I couldn’t with the password I had, so I freaked out and went to the website and changed my password, thinking foolishly that it would change the password for already existing files… sadly, however, it appears that is not how it works. Even though I still have the original password for the previous encryptions, its impossible for me to unlock them… and that was nearly hundreds of important files and documents, I am truly at a loss, Axcrypt was supposed to protect my files, not protect them from me! There has to be a way to recover these files, I simply can no longer accept that the hundreds of files I have locked are forever encrypted.

    Thanks,
    Dan

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