Forums Help & support Axcrypt stopped working

This topic contains 2 replies, has 2 voices, and was last updated by  Svante 8 months ago.

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  • #8042 Reply

    Paulo

    After the update on Microsoft this October 2017, my axcrypt stopped working. I cannot open any encrypted file or decrypt them. What shall I do?

    #8045 Reply

    James

    First of all ensure you’re running the latest version of AxCrypt.

    If you’re still having problems please post a screenshot of the error message along with your exact Windows version (type WINVER into the run box) and AxCrypt version.

    #8092 Reply

    Svante
    Keymaster

    Hello Paulo,

    If you’re still having problems, please do as James suggest. We are not aware of any particular problems with any recent Microsoft update.

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